Questions & Answer
What is mybacs® Rewards?
What is mybacs® Rewards?
We would like to thank you with our mybacs® Rewards loyalty program. You can collect points through a variety of interactions and redeem them as a percentage discount on your favorite products in our shop. Your participation in our mybacs® Rewards loyalty program is of course free of charge and does not involve any obligations.
How can I participate in the loyalty program?
How can I participate in the loyalty program?
It’s simple: Register here Register for free and create your account. After successful registration, we will credit your first 100 points to your account and you can start collecting and redeeming them straight away.
How can I redeem my points?
How can I redeem my points?
Log in to your customer account. There you can see your current points balance and available discounts. Shop for your favorite products as usual. You can redeem your discount code during the ordering process, before you complete your order.
1,000 points = 10%
1,500 points = 15%
2,000 points = 20%
2,500 points = 25%
The loyalty discount is tied to a minimum order value of €39 and can be applied to all products. No additional discount code can be applied when redeeming your loyalty points.
How many points do I need to get a discount?
How many points do I need to get a discount?
As soon as you have collected 1,000 points, you can look forward to your first reward level and thus your first discount of 10%. The more points you collect, the higher your discount will be.
When do my points expire?
When do my points expire?
Your points will automatically expire after 12 months if you have not redeemed them by then. After that, a new 12-month collection period begins.
What advantages do I have as a subscriber?
What advantages do I have as a subscriber?
As a subscription customer, you can enjoy several benefits. For example, depending on the product, you can save up to 25% compared to a one-time purchase, you also benefit from the mybacs® subscription benefits and, as a mybacs® Rewards member, you also collect twice as many points as everyone else with every purchase.