More FAQs about our products
Can I take the products with other dietary supplements?
What time of day should I take the products?
Can I keep the capsules in my pill box?
What happens if I miss/forget one or more days?
Do I have to refrigerate my products?
Why are my capsules a different color than usual?
Can I take Dailybacs and Dietbacs together?
How long do your products keep?
What payment methods are there?
How do I change the payment method for my subscription?
Then please contact us within 60 days of receipt of the goods and follow the steps below:
1. Contact our customer support via email at firstname.lastname@example.org. Damit we can always improve, please let us know why you are not satisfied.
2. The return should be sent to the following address: mybacs Vertriebs GmbH, Customer Care, Hohenzollernstr. 88, 80796 Munich.
3. Frank your shipment and send us proof of payment of the shipping price.
4. Return all unopened products and include your order number and name.
5. We will refund the full price of the products and shipping costs back to your original form of payment once the products have been received by us.
6. Please give us a few days to review the refund.
We cannot take back shipments that are more than 60 days old. We ask for your understanding.